Payment Method

We operate strictly on a Cash on Delivery (COD) basis.
You will pay for your order in cash when it arrives at your delivery address.


Order Processing Time

  • All orders are processed within 1-3 business days after order confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.


Estimated Delivery Time

Estimated delivery time may vary depending on your location:

LocationEstimated Delivery Time
Within the Country3-7 Business Days
International Shipping7-21 Business Days

Note: Delivery times may vary due to customs, courier delays, or unforeseen circumstances.


Shipping Charges

  • Shipping fees (if applicable) will be displayed at checkout before you confirm your order.

  • Some locations may qualify for free shipping promotions (as specified on the site).


Tracking Orders

Once your order is shipped, we will provide you with tracking details (if available) via email or SMS.


Incorrect Shipping Information

Please ensure your shipping details are correct at the time of placing the order.
Samuel Whisk is not responsible for delayed or lost shipments due to incorrect addresses provided by the customer.


Delivery Issues

If you experience any delivery issues or delays, please contact us at:

[email protected]