we operate on a Cash on Delivery (COD) basis, our return and refund policy is designed to handle specific situations like damaged, defective, or incorrect products.
You may request a return or replacement if:
You received a damaged product.
You received a defective product.
You received the wrong item.
To be eligible for a return:
You must notify us within 48 hours of receiving the product.
The product must be unused, in its original packaging, and in the same condition as received.
You must provide proof of purchase (order confirmation or receipt).
Clear photos of the damaged or incorrect product must be sent to us for review.
To request a return or replacement, please contact us at: [email protected]
Include:
Your Name
Order Number
Reason for Return
Photos of the Product (if applicable)
Since we operate using Cash on Delivery (COD), refunds are handled as follows:
If the product is eligible for a return, we will arrange for a replacement or exchange at no extra cost.
Refunds will only be issued if we are unable to provide a suitable replacement.
Refunds (if applicable) will be processed through your preferred method of communication for further instructions.
Certain products are non-returnable, including:
Products damaged after delivery due to customer misuse.
Products without original packaging.
Products reported after the 48-hour window.
For any return or refund queries, please contact us:
